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Shipping & Returns

Our team takes care of the quality of all products, carefully controlling the quality at all stages of production.

Processing time

2 business day

Estimated shipping times

Europe: 4-6 business days
North America: 4-6 business days
Asia: 4-6 business days

Payment methods :

• Card of any bank
• Pay Pal
• Google Pay
• Apple Pay

What are your return and exchange policy?

We have a 30-day 100% satisfaction guaranteed return policy. Simply return your unused item(s) in its original packaging and we will refund your total amount.

You have 3 options when making a return:

1.    Refund: Receive a refund back to your original payment method when you ship your item back. Returns must be processed within 30 days from the date your order was received to be eligible for a refund.

2.    Partial Refund: You may be able to receive a partial refund for the following products:

o Any item not in its original condition, damaged, or missing parts for reasons not due to our error

o Any item that is returned after 30 days from delivery

3.    Exchange: ZORIANA.ES will replace damaged or defective items. If you need to exchange your item for the same product, contact us via:


+34 865621997

Items not eligible for a refund:

Orders received over 30 days ago (store credit will be issued, instead)

How do I return my product?

Send an email to  or call +34 865621997. You can also reach us at our chat.