ZORIANA’s Commitment to You
ZORIANA 100% Guarantee
Your complete satisfaction is our #1 goal. You've helped us build the ZORIANA.ES brand into what it is today, and we simply could not have done it without you. It is of the utmost importance to us that our products completely meet your expectations. If you are not 100% satisfied with your purchase, you can return your items for a complete refund.
As part of our efforts to ensure your satisfaction, we employ professional specialists who test our products and evaluate their performance. This is just one of many steps we take to guarantee that your ZORIANA.ES shoes look the way you expect them to.
Reviews & Suggestions
From five stars to one star, we carefully read all reviews to get a better understanding of what is important to you. We respond to all of your questions and comments to let you know that we are listening and to get to the heart of what you like most about using your ZORIANA.ES shoes and what needs improvement.
Daily, we also read all of your direct messages and comments on social media. We love it when you share your experiences with us and your community.
We take all your feedback and get to work on making the adjustments necessary to improve our products and provide the best quality and experience for people. If you have any suggestions for us, please contact us with your feedback.
If you have any questions or comments, please contact Customer Care.
Our customer specialists are available 24/7.
You may also use our customer service live chat at zoriana.es or direct message us through Facebook and Instagram.